Am I doing all that I can to ensure that my HVAC company is operating at its optimal performance, or have I settled for mediocrity? Is your company utilizing all the latest that technology has to offer to provide exceptional customer service?
If you are pondering the answers to these two questions, then you have already answered them. There is room for improvement if you paused for an answer.
A quick examination of the forecast for the HVAC industry as it relates to the projections for construction will be followed by a helpful suggestion to optimize your HVAC company’s efficiency and effectiveness.
Based upon reports published in September of this year (2016), employment in the construction industry hit a new high that it has not seen since the end of 2008. This clearly indicates that the demand for construction is strong and healthy.
The challenge that contractors have today is finding qualified workers to fill the needed positions. It is feasible that any recent declines (2016) may be due to qualified worker shortages versus a lack of demand.
Shifting gears now towards the HVAC market, the demand for HVAC is geared towards repairing the existing system rather than a full replacement. This is due to the risk-averse stance that many companies hold currently.
We, of course, want to bear in mind that these are projections and are not set in stone. They are formulated over years of data research and current trends.
With that said, all signs point towards good growth potential for the HVAC industry, especially for those companies who are equipped to repair existing units.
Now let’s look at how your HVAC company can operate at a higher level of efficiency and effectiveness to serve your customer base.
When you have a fleet of vehicles out at any given moment, and employees of course behind the wheel, the temptation of some will be to “get away” with a little something. It is only natural for some individuals to take an inch. The problem is, the inch with some becomes a yard, then a mile.
Not all employees want to abuse the system, and we certainly do not want to cast them all under this net. There is a way to improve your ability, as a company, to serve your customers in a time efficient and cost effective way.
Manage your mobile crews, improve customer service, and cut costs and time with the implementation of an HVAC GPS Tracking system. Within a few short months you should find that the system will have already paid for itself!
This is an exciting time to be in the HVAC industry. Technology is constantly evolving to make it easier for you to manage the day to day activities that come with having a fleet of vehicles.
Not only do these technological advancements enrich your ability to manage, they also empower your employees to perform their job functions at an optimal level. In the end, everyone wins, most importantly your customers.