Benefits of Cloud Telephony


More and more companies are adopting cloud telephony, VoIP and the newer methods of communication that have surfaced in the last few years. It appears that the traditional telephone is dying a slow but sure death. Along with this, the concept of Unified Communications is also helping people to stay connected and keep in touch no matter where they are. This makes running a business a lot easier and ensures that things are done with a high level of efficiency. Before you decide to start using cloud telephony, have a look at the numerous ways in which it can benefit your company.

Cloud Telephony is Cost Effective
Since your telephone system is going to be stored on the cloud, there is very little actual equipment that you will need to deal with yourself. This means that there will be fewer malfunctions. If there is a problem then it will be sorted out by the hosting company. You will not be the one who is charged for fixing the system.

Hosted PBX Services Are Priced for Small Businesses
Small businesses in particular need an efficient and cost-effective method of communicating. Whether you are communicating with your employees or with other clients, it is important to have a quick and easy way of reaching them. As well as this, the pricing is quite reasonable as it allows you to take as much data as you need. You only pay for what you use.

A Hosted Solution is Scalable
Hosted solutions do not rely on physical buildings and large investment in order to function. This is what helps to make them scalable. A hosted solution will mean that you can expand or decrease your phone system depending on how many accounts you need and how often you will be using it. Scalability is particularly important for businesses who find that they are always growing.

Cloud Telephony Can Improve Productivity
Productivity and efficiency are the two things that a company needs to strive for. Cloud telephony is there in order to help people with this particular goal. By making sure that your cloud telephony system is off-site, you will be able to focus on the more important tasks at hand. If communications are unified, then replies to messages will be given a lot quicker and therefore work can get done a lot faster. Everyone will know what they need to do.

Time to Switch
If you find that your current PBX lease is up then now may be the best time to switchto a different system. The main reason for this is that you will be able to find out how much it costs and therefore get a system that you like. If you wish to return to traditional PBX options then this is fine as well. A lot of the contracts tend to be quite flexible.

High Maintenance Cost for PBX System

Large maintenance bills are what can end up crippling a company. You need to make sure that your maintenance costs can be made as low as possible. When it comes to general expenditure, businesses need to make sure that they get an option which will ultimately benefit them. A high maintenance bill is definitely a good reason to switch to hosted PBX.

Expensive Office Space
This point ties in with one of the earlier points – scalability. You will be able to move your office quiet easily without having to worry about on-site equipment. All you will need to do is go to your new location and connect to the cloud.

Gwendolyn Traci

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